Building Better Homes for Less!
A Legacy of Quality & Expertise
Perrino Builders stands as a leading home building and remodeling company in the Greater Cleveland area. For over 30 years, we have been crafting exceptional homes and transforming spaces with unmatched craftsmanship and unwavering attention to detail. Family-owned and operated, we pride ourselves on our transparency, communication, and collaborative approach.
Custom Home Construction
We understand that your home is a reflection of your individual style and aspirations. Our team works closely with you to design and construct a custom home that perfectly echoes your vision. From meticulously curated floor plans to personalized features, every detail is meticulously crafted to your unique desires.
Custom Remodeling & Additions
Looking to breathe new life into your existing space? Perrino Builders offers comprehensive remodeling services for all areas of your home. Whether you desire a stunning new kitchen, a luxurious bathroom retreat, or a spacious addition, our skilled craftsmen will execute your vision with meticulous attention to detail.
Focus on Sustainability
We understand the importance of environmental responsibility and prioritize sustainable building practices. Our homes feature innovative features that maximize energy efficiency, conserve resources, and minimize environmental impact.
Transparency & Collaboration
At Perrino Builders, clear and open communication is paramount. We provide regular updates, detailed cost breakdowns, and clear documentation throughout the entire process. Our open and collaborative approach ensures that your vision is brought to life with precision and efficiency.
Award-Winning Expertise
Throughout our decades of experience, we have received numerous awards and recognitions for our exceptional craftsmanship, innovative designs, and unwavering customer satisfaction. Our team comprises experienced professionals who are certified in their respective fields, ensuring the highest standards in every project.
Building Your Dream Home
Perrino Builders is committed to guiding you through every step of the home building journey. From initial consultations to site selection, design development, and construction, we will be your trusted partner. Our team is dedicated to exceeding your expectations and delivering a seamless and enjoyable experience.
Poor Client Experience
Perrino Builders has received several negative reviews for their poor client service. One customer, Bethany Heinzerling, had a poor experience with the company after they took a $2500 retainer and failed to deliver accurate measurements for her garage renovation project. She had to deal with unprofessional and unhelpful representatives, including Pat Perrino, who seemed disinterested in resolving the issue.
Another customer, Theresa McNish, had a negative experience when she purchased a couch from the company. She felt that the staff was standoffish and snobby, and they treated her poorly because she didn't look "rich" enough.
Mixed Comments on Quality of Work
The reviews also contain mixed comments on the quality of work. David Alan, a photographer, gave the company 5 stars and praised the attention to detail and beauty of their homes. Megan Miley and Jin Jin, who had their homes renovated by the company, also gave 5-star reviews and praised the timeliness, friendliness, and quality of work.
However, Bethany Heinzerling's review highlights potential issues with the accuracy of the company's measurements and designs, which could impact the quality of their work. Jin Jin's review notes that the company's estimate was lower than others they received, but praises their ability to maintain the interior and exterior features of her old home.
Lack of Follow-Through
One common thread throughout the negative reviews is the lack of follow-through and poor communication from the company. Bethany Heinzerling had to deal with unresponsive representatives and was eventually hung up on by Pat Perrino. Theresa McNish felt that the company was uninterested in serving her and her grandmother. These issues suggest a lack of commitment to client satisfaction and customer service.
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