Design Your Dream Space, Live Your Inspiration
At KSI, we're passionate about creating spaces that bring joy and functionality to our customers' lives. With a rich history dating back to 1971, we've been dedicated to delivering exceptional design and remodeling services to homeowners and trade professionals alike.
Our Story
KSI was founded on the principles of creativity, customer service, and quality craftsmanship. Our team of award-winning designers and certified installers work together to bring their combined expertise to every project. Whether you're looking to design a new kitchen, bath, or entire home, we're committed to making your vision a reality.
Services
Our comprehensive range of services includes:
- Custom kitchen and bath design
- Space planning and layout
- Material selection and procurement
- Installation and project management
- Maintenance and warranty programs
Design Process
At KSI, we believe that design is a collaborative process. Our experienced designers work closely with you to understand your unique needs, preferences, and lifestyle. This personalized approach ensures that your final design is not only visually stunning but also tailored to your specific goals and budget.
Testimonials
But don't just take our word for it! Our clients rave about their experiences with KSI, praising our professionalism, attention to detail, and commitment to customer satisfaction. Here are just a few testimonials from satisfied customers:
"KSI did an outstanding job on our kitchen remodel. They patiently listened to our requests and finished the work with professionalism. The result is a beautiful, state-of-the-art kitchen that is now the centerpiece of our home." - John & Amy F.
"We've had nothing but the best service since walking into KSI's showroom! Friendly employees, beautiful examples in the showroom, and great communication. Our designer, Krista, is the best to work with!" - Daniela S.
"We've used KSI for three separate renovation projects (two baths, one kitchen/half-bath). That alone shows that we have been very happy with the work done. I've found them to be wonderful to deal with, very responsive and professional." - Wendy & Charles C.
Awards and Accolades
Over the years, KSI has received numerous awards and accolades for our exceptional design work and customer service. We're proud to have been recognized by leading industry publications and organizations, including:
- National Kitchen and Bath Association (NKBA) Design Competition Awards
- American Society of Interior Designers (ASID) Design Awards
- Houzz Best of Service Awards
Locations
With multiple design centers across Southeastern Michigan, West Michigan, and Northern Ohio, we're conveniently located to serve you. From Ann Arbor to Toledo, our team of designers and installers are dedicated to delivering exceptional results in every aspect of your remodeling project.
Get Started
Ready to elevate your living space? Explore our portfolio, browse our blog, or contact us to schedule a consultation. We can't wait to help you create your dream space!
Overall Experience
The reviews for KSI Kitchen and Bath show a mixed bag of experiences, with some customers leaving extremely positive feedback while others had negative encounters.
Positive Reviews
Many customers appreciated the ease of working with KSI's designers, who were described as knowledgeable and communicative. One reviewer, Kyle D., praised Sandra for being "the best" to work with, and Chris H. was pleased with Sue Eble's suggestions for their whole-house remodel. Ann P. also had a positive experience, citing thoughtful designers and excellent installation skills.
Negative Reviews
On the other hand, Kelly T. and Nancy S. left scathing reviews, accusing KSI of price gouging and providing poor customer service. Kelly felt like they were ripped off, receiving a high quote for a bathroom countertop without getting satisfactory answers to their questions. After pointing out the discrepancy between KSI's quote and another store's, they were met with a dismissive response. Nancy S. had a terrible experience with a designer who seemed more interested in closing the store than helping her with her bathroom renovation.
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